Parts

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Parts Return Policy

Standard Items

  • All items to be returned must be preapproved.
  • All items must be new, and in saleable condition.
  • Must include the invoice number on which they were purchased.
  • Must include the Return Authorization Number on the package or packing slip.
  • The items must be normally stocked by us at the time of return (not time of sale).
  • Freight charges must be prepaid.
  • There is no restocking fee or offsetting order required.
  • These requirements are superseded by the Special Order/Special Made Items policy.

Emergency Order Items

  • Items ordered by part number or description, in error, and pulled from our stock are returnable.
  • Freight must be prepaid.
  • Must include the invoice number on which they were purchased.
  • 20% restocking fee will be charged.

Special Order/Special Made Items

  • Items that are special ordered or special made for you are not returnable.
  • Exception: If the item is stocked by us, you may return it under the Standard Items return policy.

Items Shipped in Error

  • Items shipped in error by us are returnable.
  • Item may be shipped freight collect.
  • No restocking fees or offsetting orders are required.

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